Frequently Asked Questions
Updated 1 October 2020
How do I put my products and services on eMarket Place
To load your products or services on eMarket Place you can create an account by registering as a vendor (follow this link). You will need to send additional documents to support@emarketcentre.co.za so that you can be a verified user. The following documents will apply: Company Name, Company Registration Number, Tax Clearance Certificate, BBBEE Certificate/Affidavit, Certified Copy of I.D.
How do I make payment?
One you have finished adding items you are interested in into your shopping cart, you choose checkout. On checkout you will be given options to make payment VIA your credit or debit card. Alternatively you can make a direct deposit into banking details available on checkout. Make sure you use your order number as payment reference.
How Do I Track My Order?
You can track your order by following the link (Track Your Order)
Can I return spoilt or broken products?
You can inspect your products before the delivery agent leaves your doorstep. If the product is not in good condition you can give it back. Learn more from our Return, Exchange and Refund policy.
Do you accept cash on delivery?
All payments should be done before goods are delivered.
